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Before the occupations began, workers at Thomas Cook’s locations, who are members of trade union the Transport Salaried Staffs’ Association (TSSA) had voted unanimously to strike, alleging that the closures were being done without sufficient consultation of staff by Thomas Cook management. Caroline Cullen, accounts assistant and TSSA staff representative at the Grafton Street location, characterises the behaviour of Thomas Cook management as “intimidation”.

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When the consultation period had finished, she said, Thomas Cook management sent Simon Robinson, an executive director of the company, and a male colleague of his to close the office. The presence of the Thomas Cook executives, two high-ranking, business-suited men, in an office where forty-two of forty-four employees are women is itself intimidating, Cullen asserts; she says that Robinson furthermore attempted to “bully” the employees into accepting the five-week redundancy offer by saying that if they did not accept, they would receive only the statutory minimum. “You cannot live on 5 weeks”, says Cullen. “Travel agents are closing every week. There’s a hiring freeze at the banks. There are no jobs out there…We need 8 weeks to live on for the next two years while we look for jobs.” The extra three weeks’ redundancy pay would, she estimates, cost Thomas Cook €400,000.